Product and User Experience Design

CV

Nicole Orlowski

I’m a Product and UX Designer with a passion for solving complex problems. I create elegant and effective solutions with a pragmatic approach through rigorous HCI research methodologies.

People are always at the center of my focus, whether they are the users of the products I help shape, or teammates that I support and collaborate with.


Work experience

Medic Mobile / Remote, Kathmandu, Nairobi

Product Designer
January 2020 - December 2024

  • Led the end to end design process of an Open Source digital health platform used by Ministries of Health in low income countries across Africa and East Asia

  • Managed a team of UX Researchers across several product triads, ensuring user feedback aligning with organizational goals were prioritized our product roadmap and contributed to the product vision

  • Responsible for feature monitoring and reporting ensuring product success on an iterative basis

  • Conducted design reviews and maintained our design system and documentation

  • Most recently led the design of a feature that reached 10k users with a 95% success rate and a cost savings of 87% in relation to user training

Facebook NPE / Remote

UI & UX Consultant
August 2019 - December 2019

  • Led the end to end design process of experimental consumer-facing apps and frameworks in collaboration with and across several project teams

Lift & Co. / Toronto

Director of Design and User Experience
February 2017 - July 2019

  • The first designer at this start up; built and scaled our design systems and practice

  • Hired and led a team of designers, diverse in experience and skills

  • Led the redesign of the brand and experience strategy as we pivoted from a medicinal to recreational user base

  • Developed net new personas and user journeys and optimized the product to increase conversions by 36% in the first quarter of the market shift

Klick Health / TOronto

Senior Designer
January 2016 - January 2017

  • Worked closely with content strategy and editorial teams to design sitemaps, user flows, wireframes and high-fidelity interface designs for several product launches for clients in the pharmaceutical space


Get in touch

Education

York University / Sheridan College

Hons. Bachelor of Design
2012


Skills

Leadership

Design team management
Design practice development
Product roadmapping

Product vision development
UXR repository management

Research

A/B testing
Data analysis
Focused group discussions
Surveys
Synthesis sessions
Usability testing
User interviews

Design

Data visualization
Design systems
Journey mapping

Persona development
Prototyping

UI and UX
User flows
Wireframing
Workshop facilitation

Tools

Figma
Fullstory
Hotjar
Miro
Notion
Slack


Public engagements

Global Digital Health Forum / Washington DC

Speaker and Panelist
2020-2023

UC BERKELEY / BERKELEY CA

Hackathon Judge and Mentor
2018-2021